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Build-Operate-Transfer (BOT)

Your Risk-Free Path to a Scalable GCC

Expand globally with confidence using People360’s Build-Operate-Transfer model – an agile, cost-efficient approach to launching, managing, and owning your Global Capability Center (GCC). We handle the complexities, so you can focus on growth.

What is the BOT Model?

People360 partners with you to build a fully functional GCC, operate it with enterprise rigor and local expertise, and transfer complete ownership once your center is optimized and aligned with your long-term goals. This risk-mitigated path combines speed, quality, and strategic flexibility.

How It Works

Build

We Lay the Foundation

  • Identify ideal location and design a workspace tailored for productivity.
  • Establish legal entity and complete all regulatory formalities.
  • Recruit and onboard top-tier talent aligned with your culture and objectives.

Operate

We Manage and Optimize

  • Manage HR, payroll, compliance, and day-to-day operations seamlessly.
  • Oversee IT infrastructure and support for uninterrupted business continuity.
  • Drive engagement, retention, and productivity using best practices and data insights.

Transfer

We Ensure a Seamless Handoff

  • Transition all systems, processes, and operational knowledge to your internal team.
  • Align the GCC with your enterprise strategy for smooth integration.
  • Provide post-transfer support to ensure sustained success and continuity.

Why People360?

Proven GCC Launch Expertise

40+ GCCs set up with consistent delivery on time and budget.

Integrated Local & Global Approach

Deep Indian market knowledge combined with global standards and innovation.

Scalable & Customized Solutions

Flexible models from full BOT to phased transfers tailored to your growth stage.

Risk Mitigation & Operational Excellence

Reduces setup risk while embedding operational rigor from day one.

Take the Risk Out of Global Expansion

Let People360 simplify your GCC journey with our comprehensive BOT model. Focus on what matters—scaling your business and driving innovation. Start building your GCC today.